Call Us

+27 81 729 2243

Whatsapp Us

+27 79 555 9810

Email us

bookings@wanderer.capetown

+27 81 729 2243

+27 79 773 5985

bookings@
wanderer.capetown

Wanderer Tours and Travel

Be Curious, Explore, Go Places

Client Testimonials

Client feedback is like a treasure trove of insights for us at Wanderer Tours and Travel. By giving us their opinions and suggestions, our clients help us create and deliver better experiences for everyone.

 

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  • Star RatingFantastic Wineland Tour - We had an one day wineland tour guided by Moira who was our guide during this day.
    Che has organized the tailor-made tour in a very personal and professional way.... read more

    MCHPPP
    9 October 2022

    Star RatingCustomer service is #1 - If you want the best private tours in Cape Town, Che and his team are the BEST! We were traveling with 4 other couples, so you can imagine what it... read more

    PostCV-19Travel
    10 April 2022

    Star RatingWanderer elevated our first Cape Town experience! - I can’t say enough great things about Che and his team! We had most of our days already planned by Wanderer prior to arriving, but we had one open... read more

    floydle17
    11 September 2022
  • Star RatingGreat personalised service. - I would recommend Che and his team to whoever who wants to get a true feel of Cape Town. Thank you for a wonderful experience!

    SonieLeah
    9 January 2023

    Star RatingAbsolutely fabulous!! - Outstanding service from the moment we arrived in the airport at Capetown to the minute we departed!! Prompt and patient - we would come down in the morning to... read more

    sally-sparkle-flower
    5 July 2022

    Star RatingOutstanding! - Great service - we had a wonderful tour of Cape Town. We used them 3 times on our 2 week vacation. Very reliable and a lovely clean car and bottled... read more

    AlexPorteous72
    2 January 2020
  • Star RatingBest Cape Town Experience - I had the most amazing time in Cape Town last week, thanks to Che and team. The Cape Point tour and the Vineyards tour was the highlight of my entire... read more

    Anandita R
    5 December 2022

    Star RatingWanderer tours is a treasure of Cape Town. My husband and I always book our private tours there every time we come to Cape Town. Che is not only a... read more

    Avatar Thumb Svetlana R
    7 September 2022

    Star RatingChe and his team were excellent and made our stay in Cape Town (post cruise) amazing. We communicated over whatsapp while I was still on the cruise and discussed what... read more

    Avatar Thumb Jane U
    28 January 2023

Without feedback from our clients, how would we know what they liked and disliked about our tours? It’s not like we have psychic powers to read their minds. Client feedback helps us understand what we’re doing well and what we need to improve. And let’s face it, no matter how experienced we are, there’s always room for improvement.

One of the most significant benefits of client feedback is that it helps us create better experiences. If multiple clients mention that they didn’t enjoy a particular aspect of the tour or suggested we focus on a particular thing, we take that seriously. It shows that our clients want the best experience possible, and we’re here to provide just that.

By analyzing and acting on customer feedback, we make sure that our guests get exactly what they want when they book a tour with us. It helps us tailor our tours to better cater to our audience and adjust our approach where needed. At the same time, we also hold on to the things that make our tours unique and special.

Client feedback is also a great way to set expectations. Before booking, our clients want to know what kind of experience they can expect from our tours. By reading feedback from other clients, they get a clear idea of what they can expect. It helps them decide which tour is right for them and makes their overall experience more satisfying.

In conclusion, client feedback is an essential part of what drives us to become better. It’s not always easy to hear critical feedback, but we would be doing a disservice to ourselves and our clients if we didn’t listen. Feedback is the key ingredient in providing exceptional tours to our guests. And that is exactly what we aim to do at Cape Town Day Tours – create unforgettable experiences that our clients remember for years to come.

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