Client Testimonials
Client feedback is like a treasure trove of insights for us at Wanderer Tours and Travel. By giving us their opinions and suggestions, our clients help us create and deliver better experiences for everyone.

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Outstanding! - Great service - we had a wonderful tour of Cape Town. We used them 3 times on our 2 week vacation. Very reliable and a lovely clean car and bottled... read more water. We had a particularly enjoyable tour of the vineyards and Kevin our driver was very knowledgeable and educated us on the areas we drove through. Not only that, he was just a really lovely person! I would highly recommend.
2 January 2020Wanderer elevated our first Cape Town experience! - I can’t say enough great things about Che and his team! We had most of our days already planned by Wanderer prior to arriving, but we had one open... read more day to fill and ZERO dinner plans upon arrival. Che sat down with our group in the lobby of our hotel on the first night to discuss our interests. He then filled our open day with activities catered to our interests. He booked dinner reservations for us each night and made sure we had rides to and from dinner. He also shuttled us to some really great bars after dinner and had called ahead to request great seating. Miles was our guide for 2 full days around the cape region, and we had a great time with him as well.
Che consistently went the extra mile for our group, and it made our vacation even better than we could’ve imagined. It took all of the stress out of figuring out where to eat, what sites to see, and how we were going to get there. We were able to sit back, relax, and truly feel like we made new friends with the Wanderer crew. Thank you Che!
11 September 2022Wanderer tours is a treasure of Cape Town. My husband and I always book our private tours there every time we come to Cape Town. Che is not only a... read more great guide but also amazing manager. Let me prove my words: we booked a tour to Hermanus to watch the whales but unfortunately we couldn’t leave hotel in time so we were late for our boat tour. High season, everything is fully booked. Che not only calmed us down but he managed to put us on another whale watching tour. Meanwhile he kept negotiating with the company we booked initially (less people on the boat) and he managed to squeeze us into their next tour! So trust me, Che always has a plan for you, he knows how to make it work and he’s all ears to your wishes. He is very flexible in itineraries, our next trip was a wine tasting tour, he was changing the itinerary right during the tour according to our wine tastes and wishes! That’s amazing! I wish he would teach all other tour operators worldwide how to do business 🙂 the best of the best, I’ve already visited 63 countries and can swear I haven’t met better service ever!!! Che knows the best and most beautiful locations to share them with you.
We also did a tour to Langa township - it’s absolutely safe and we were able to see the real side of life there. People there are so kind and friendly, just very poor. It was a deep immersion into their culture, history and traditions. Come and judge on your own, don’t miss this experience.Svetlana R
7 September 2022 -
Our wonderful experience of South Africa was enhanced by the great service we received from Wanderer Tours. Fantastic people for whom nothing was too much trouble for them.
Kathy J
22 January 2023Great personalised service. - I would recommend Che and his team to whoever who wants to get a true feel of Cape Town. Thank you for a wonderful experience!
9 January 2023Simply amazing day - Everything about our Peninsula tour with Che was brilliant. His communication is great, picked us up on time, he adapted the day to suit us, he told us things about... read more South Africa and the peninsula we found fascinating and he tried his hardest to find a an elusive zebra at Cape Point. The tour itself was unforgettable we were blessed with perfect weather & everyone in our group of 5 loved it. We would highly recommend Che to anyone travelling to Cape Town.
11 September 2022 -
Reliable and Organised - I just picked them through Google search and have been delighted. All my expectations were met and beyond. Che and his colleagues kept us informed, guided us throughout our 14... read more days. We had to return a day early and they looked after all the changes. They have given us the wow factor.
We just sat back and enjoyed every bit from pick up to drop off. You can’t go wrong with this reliable and friendly service.
8 June 2022Absolutely fabulous!! - Outstanding service from the moment we arrived in the airport at Capetown to the minute we departed!! Prompt and patient - we would come down in the morning to... read more find him waiting! tailored the tour to our interests (including a 13 year old boy), provided great suggestions for restaurants and formulated wonderful experiences for our activities. Very flexible on arranging our days based on the weather - several activties had to be rescheduled because of rain and Che managed the entire process. Comfortable cars and very attentive to the small details (like my preference for sparkling water vs my son for still and providing local snacks to sample). Expedited our entrance to the parks and events. Catered to our every wish. Highly recommend and shall absolutely use them on our next trip to Capetown
5 July 2022A truly memorable day out - A wonderful day exploring the beauty of the Cape.
A few wonderful surprises along the way too.
Relaxed, but the day was filled with wonderful sights. ... read more From penguins at Boulders Beach to Cape of Good Hope and Cape Point. A drive around the bays, Chapmans Peak and Camps Bay. We even a cheeky wine tasting with lunch.
A truly memorable day.
Thanks you.
See you when we return to Cape Town in a couple of weeks we hope.
9 January 2023
Without feedback from our clients, how would we know what they liked and disliked about our tours? It’s not like we have psychic powers to read their minds. Client feedback helps us understand what we’re doing well and what we need to improve. And let’s face it, no matter how experienced we are, there’s always room for improvement.
One of the most significant benefits of client feedback is that it helps us create better experiences. If multiple clients mention that they didn’t enjoy a particular aspect of the tour or suggested we focus on a particular thing, we take that seriously. It shows that our clients want the best experience possible, and we’re here to provide just that.
By analyzing and acting on customer feedback, we make sure that our guests get exactly what they want when they book a tour with us. It helps us tailor our tours to better cater to our audience and adjust our approach where needed. At the same time, we also hold on to the things that make our tours unique and special.
Client feedback is also a great way to set expectations. Before booking, our clients want to know what kind of experience they can expect from our tours. By reading feedback from other clients, they get a clear idea of what they can expect. It helps them decide which tour is right for them and makes their overall experience more satisfying.
In conclusion, client feedback is an essential part of what drives us to become better. It’s not always easy to hear critical feedback, but we would be doing a disservice to ourselves and our clients if we didn’t listen. Feedback is the key ingredient in providing exceptional tours to our guests. And that is exactly what we aim to do at Cape Town Day Tours – create unforgettable experiences that our clients remember for years to come.