Wanderer Tours and Travel

Be Curious, Explore, Go Places

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+27 81 729 2243

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+27 81 729 2243

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bookings@wanderer.capetown

Wanderer Tours and Travel

Be Curious, Explore, Go Places

Client Testimonials

Client feedback is like a treasure trove of insights for us at Wanderer Tours and Travel. By giving us their opinions and suggestions, our clients help us create and deliver better experiences for everyone.

 

Excellent
Based on 83 reviews
Toni Williams
Toni Williams
2023-03-29
From our initial contact through our drop off, all details were handled promptly and efficiently. We just did an airport transfer, but Rafique would have been an excellent tour guide as well. His knowledge and ability to entertain while educating were exceptional. We cannot thank the team here enough for a seamless transfer! (As Canadians we did experience a slight glitch with payment, but Che was able to help us out with that too)
Anpna Halai
Anpna Halai
2023-03-28
From start to finish, Che is definitely the person you want to book your Cape Town trip with. When we were planning the itinerary, Che replied via email so quickly and really formulated an amazing itinerary and it was dealt with so professionally. As soon as we arrived in Cape Town, my Mum and I were really looked after well by Che and Faizal. A luxury car for our entire tour was used which made our tour experience so comfortable with daily replenished water bottles and providing wifi in the car was such an extra special luxury touch. Faizal was our driver for the entire week and he was so polite, professional, met us on time and made meet up points so easy. We couldn’t have asked for a better driver to share our trip with. Che went above and beyond for our itinerary, suggesting the township tour that we had not originally planned but was so worth it and ended up being one of our favourite tours of the trip. He honestly recommends the best restaurants and vineyards. We were celebrating both my Mum and I birthdays on the trip which we ended up doing two days of the winelands, Che made it extra special by suggesting the best vineyards, honestly it was an unforgettable experience and a birthday we will never forget. Daily check ups to see how our day went was also a really nice touch. Che and Faizal honestly looked after us so well, we felt like we knew them for ages and hopefully friends for a long time. We will definitely be back and definitely use Wanderer Cape Town Tours.
Neil Khot
Neil Khot
2023-03-28
Awesome service, Good Vehicles and Knowledgeable guide, Rifique iand Che are both great , plan ahead of coming.
Patrik Novak
Patrik Novak
2023-03-28
Just amazing trip with such great guy as a guide.
Tracey Dollemore
Tracey Dollemore
2023-03-10
Where can I start? This amazing day has blown our minds. Something we couldn't have achieved without Che's expertise and organisational skills planning our day for us. Our fabulous tour guide Rafique, so professional every step of the way. Felt so looked after, saw SO much, so emotional and incredible. Book it ... you will not be disappointed!!
Islam Sherif
Islam Sherif
2023-03-04
Amazing service. Well trained guides. Very good knowledge of the city and best time to visit each area. They have a fleet of new and well maintained cars and buses. Highly recommended! Special thank you to Che, Nwabisa, Faize and michael.
Rohan Ahuja
rohan ahuja
2023-03-01
My experience with them has been absolutely amazing and wonderful. They made my honeymoon extremely memorable. In my limited time in cape town they not only made everything possible for me to see but also they made it super smooth. The team is very kind and affectionate especially Che & Rafique. They made sure my wife and me feel safe all the time. Their highest priority is that their clients get the best experience. They made my trip so memorable that i want to come back again. And i would not hesitate once in taking their services again. They do their work with utmost passion. They make sure everything is the best and that too at the right price.
Aisha Naiga
Aisha Naiga
2023-01-26
Professional, prompt and excellent planners! We enjoyed our stay in Capetown courtesy of Wander Tours & Travel. Grateful
Andrew Williamson
Andrew Williamson
2023-01-15
Really enjoyable trips at the start and end of our little tour around South Africa. Organised by Che and looked after on the days by Rafique. Tour 1 - Cape Point - which we started at Boulders Bay (penguins), Cape Point in the National Park, fab lunch stop (with great wine!). Atlantic seaboard and Chapmans Peak and back to Cape Town. Tour 2 - Wine Tour plus Table Mountain - our day was adjusted as the mountain cable car was closed first thing (due to wind) so we had a little tour of a trendy local market (Biscuit Mill) which was an unexpected surprise. Franschhoek and Stellenbosch was great. I really would advise people give themselves plenty of time in Franschhoek - a charming place and lovely to wander around and browse in the shops and galleries. A few “surprises” along the way on both days (no spoilers here as I wouldn’t wish to give anything away). Rafique was such fun on day 1 we asked if he could look after us when we returned in 10 days. Thanks to both Che and Rafique…. Really appreciated it. Andrew & Charlotte and David & Tanya.
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  • Star RatingA truly memorable day out - A wonderful day exploring the beauty of the Cape.

    A few wonderful surprises along the way too.

    Relaxed, but the day was filled with wonderful sights. ... read more

    ChaChaChar1
    9 January 2023

    Star Ratingfantastic tour guide so much to see - We booked very last minute with Che ( thinking im spelling the name right) but he was able to put together a great day for myself and my wife on... read more

    jamiesW2231LI
    26 September 2022

    Star RatingGreat personalised service. - I would recommend Che and his team to whoever who wants to get a true feel of Cape Town. Thank you for a wonderful experience!

    SonieLeah
    9 January 2023
  • Star RatingWanderer tours is a treasure of Cape Town. My husband and I always book our private tours there every time we come to Cape Town. Che is not only a... read more

    Avatar Thumb Svetlana R
    7 September 2022

    Star RatingOur wonderful experience of South Africa was enhanced by the great service we received from Wanderer Tours. Fantastic people for whom nothing was too much trouble for them.

    Avatar Thumb Kathy J
    22 January 2023

    Star RatingBest Cape Town Experience - I had the most amazing time in Cape Town last week, thanks to Che and team. The Cape Point tour and the Vineyards tour was the highlight of my entire... read more

    Anandita R
    5 December 2022
  • Star RatingChe and his team were excellent and made our stay in Cape Town (post cruise) amazing. We communicated over whatsapp while I was still on the cruise and discussed what... read more

    Avatar Thumb Jane U
    28 January 2023

    Star RatingReliable and Organised - I just picked them through Google search and have been delighted. All my expectations were met and beyond. Che and his colleagues kept us informed, guided us throughout our 14... read more

    Akaur2022
    8 June 2022

    Star RatingOutstanding! - Great service - we had a wonderful tour of Cape Town. We used them 3 times on our 2 week vacation. Very reliable and a lovely clean car and bottled... read more

    AlexPorteous72
    2 January 2020

Without feedback from our clients, how would we know what they liked and disliked about our tours? It’s not like we have psychic powers to read their minds. Client feedback helps us understand what we’re doing well and what we need to improve. And let’s face it, no matter how experienced we are, there’s always room for improvement.

One of the most significant benefits of client feedback is that it helps us create better experiences. If multiple clients mention that they didn’t enjoy a particular aspect of the tour or suggested we focus on a particular thing, we take that seriously. It shows that our clients want the best experience possible, and we’re here to provide just that.

By analyzing and acting on customer feedback, we make sure that our guests get exactly what they want when they book a tour with us. It helps us tailor our tours to better cater to our audience and adjust our approach where needed. At the same time, we also hold on to the things that make our tours unique and special.

Client feedback is also a great way to set expectations. Before booking, our clients want to know what kind of experience they can expect from our tours. By reading feedback from other clients, they get a clear idea of what they can expect. It helps them decide which tour is right for them and makes their overall experience more satisfying.

In conclusion, client feedback is an essential part of what drives us to become better. It’s not always easy to hear critical feedback, but we would be doing a disservice to ourselves and our clients if we didn’t listen. Feedback is the key ingredient in providing exceptional tours to our guests. And that is exactly what we aim to do at Cape Town Day Tours – create unforgettable experiences that our clients remember for years to come.

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